Online patient services
Any patients wanting to register for online access will require a login and password. You will be able to do this electronically now by submitting the Online_Registration_Document_2013 to the practice. Once you have submitted your form to the surgery please allow 72 hrs for the surgery to contact you to confirm receipt and to process the form. You will be contacted and advised of your collection date.
We can be contacted on both of these telephone numbers: 0121 746 5000 or 0121 411 0455.
Please can we kindly request not to use the emergency line other than for true emergencies - remember that you may be stopping someone with a life threatening condition from getting through to the practice.
We would ask that any prescriptions or appointments be dealt with before 6.15pm.
Since our telephones are very busy in the early morning, we ask you to telephone for test results (e.g. Blood, Urine, X-rays) between 2.30 and 3.30 each day. To ensure confidentiality, we only release results to the patient, unless alternative arrangements have been agreed in writing.
Wheelchair access is available.
The days on which "extended hours" appointments are available may be changed, subject to notice.
IF YOU ARE UNABLE TO ATTEND YOUR BOOKED APPOINTMENT, PLEASE CONTACT THE SURGERY TO CANCEL SO THAT YOUR APPOINTMENT CAN BE OFFERED TO OTHER PATIENTS.