Northbrook Group Practice

0121 746 5000

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Comments, suggestions and complaints

We aim to provide the highest standards of care and always welcome comments and suggestions to improve our service. If you feel this had not happened, please contact Miss Emma ... [continue] Comments, suggestions and complaints

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing the relevant forms which are ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice area

The practice covers parts of Shirley, Solihull, Hall Green and Acocks Green with the postcodes B28, B90 and B91. Please ask at the reception for the exact area and boundaries.

Primary Care Network

Community Care Primary Care Network (PCN) As of the 1st July 2019 Northbrook Group Practice, Swanswell Medical Centre and Hall Green Health Centre have been formally recognised as a Primary ... [continue] Primary Care Network

Updating your details

If you change name, address or telephone number, please visit reception to complete the change of details form. If you move outside the practice area you may need to find ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, we will exercise our right to take ... [continue] Violent or abusive behaviour

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