The practice would like repeat prescriptions to be ordered directly from the practice to ensure this process is accurate and avoids waste. We kindly ask that you use your repeat prescription request slip to order only what you need, and that you place your slip in the repeat prescription deposit box within the reception area. Tick the items you need on the right-hand section of your previous prescription form. Your prescription will be ready for collection 48 hours later. If you prefer, we can post it back to you (you will need to provide a stamped, addressed envelope).
We cannot take repeat prescription requests over the phone neither can Northbrook Pharmacy take telephone requests for drugs, this is due to patient safety we kindly request all patients to adhere to the above statement. If you are housebound or are recovering from an operation / illness requests will be taken over the telephone by the receptionist at the surgery.
We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.